24-25 February 2021, ExCeL London




  • The Importance of Great Travel User Experience

    Tuesday 16 January Paul Stephen, CEO Sagittarius Marketing.
    Creating a great user experience for consumers is an essential element of any travel brand’s website and is a fundamental feature of the overall customer journey. This experience is made up of three k ...
  • Consumer travel search with voice-assisted technology: Eliminating choice or fast-track to your dream destination?

    Thursday 11 January Samantha Markham, Digital Marketing Manager, Hong Kong Tourism Board and Travel Technology Europe Advisory Panel Member
    Insights from the 2017 Accenture Digital Consumer Survey recently revealed that all age groups surveyed (ranging from 14yrs old up to 55yrs +) were either using, or interested in using, voice-enabled ...
  • Wanderpay – a year on from winning the Disrupt Award

    Tuesday 9 January Raphael Babalola, CEO Wanderpay
    This time last year I was waiting to hear if Wanderpay would be selected for the Travel Technology Europe Launchpad. I had no idea that not only would Wanderpay be selected but that we would win the c ...
  • Outcomes not output - how to deliver the right thing

    Wednesday 3 January Renee Tsielepi, Consultant of Transcendence Ltd.
    I recall one day being super proud of my agile teams, we’d finally got the secret sauce right – we were, as Jeff Sutherland’s masterful book stated achieving, “The Art of Doing Twice the Work in Half ...
  • Changing a property management system – what to look for and the pitfalls to avoid

    Monday 18 December Jeff Swanson, Managing Director RMS Europe and Travel Technology Europe Advisory Board Member
    In the busy, data rich world that we live in, your guests (and potential guests) have a multitude of property options. They expect you to react to their requests and needs instantaneously, and if you ...
  • GDPR’S 72 HOUR RULE With the ever-increasing amount of personal data being stored, GDPR’s strict guidelines came as no surprise. As we all know, GDPR has enforced a hard statutory requirement to ident ...





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