26-27 February 2020,
Olympia London




  • Quick Guide to Mobile Keyless Entry

    Tuesday 13 February Brian Shedd, VP Sales & Marketing, Open Key
    We live in an era of instant gratification where staying ahead of the curve is more important than ever. Mobile keyless entry is no longer limited to Hilton, Starwood and Marriott; it’s arriving acros ...
  • Hotel tech trends transforming the guest experience in 2018

    Monday 12 February Richard Valtr, Managing Director at Mews Systems,
    Every year, the colour experts at the Pantone Colour Institute read the proverbial tea leaves and proclaim a colour of the year. For those that missed it, this year it’s Pantone 18-3838, also known as ...
  • GDPR in Travel: The Opportunity

    Thursday 8 February Paul Stephen, CEO, Sagittarius
    With the regulation deadline fast approaching there is lots of discussion around what brands need to be doing next to cleanse their data and improve compliance. This has created a wave of panic within ...
  • Growth strategies for your vacation rental business should be rooted in data, not luck

    Tuesday 6 February Gabrielle Retcho, Content Marketing Strategist, AirDNA.
    Market fluctuations in the vacation rental industry causes huge shifts in the industry’s investability, leaving would-be investors with questions like: where are the best locations for short-term rent ...
  • Five Superpowers of a Successful Revenue Manager

    Monday 5 February Christina Niessen, member of the sales and marketing team at Fairmas GmbH
    The hospitality industry has greatly progressed to adapt to today’s highly dynamic environment of increasing market competition, continuously rising costs and quickly changing demand created by guests ...
  • Added intelligence to the Travel Industry

    Monday 29 January Nick Williams from Sapphire Systems, an ABTA Partner
    A fine forecast? For many companies operating in the travel industry, the holy grail of doing business is successful forecasting, predicting with greater levels of accuracy where, when and how people ...
  • Virtual reality is bringing “try before you buy” to travel - and that’s a good thing!

    Thursday 25 January Renee Tsielepi, Consultant of Transcendence Ltd
    So I’m not a gamer in any way, shape or form but I’m a huge fan of Virtual Reality (VR) especially travel VR. It’s the single most immersive experience to have, without actually physically being there ...
  • The Problems with Outsourcing

    Monday 22 January Jake Kimpton, Digital Engagement Strategist Headforwards
    Outsourcing can be a frightening prospect for many companies. Moving internal process and workloads over to a third-party organization isn’t a walk in the park. We are faced with a lot of difficult an ...
  • Meon Valley Delivers Streamlined Customer Experiences Using Freshdesk

    Monday 22 January George Hackett, Sales Manager, Freshworks
    For travel companies, customer experience will be the main priority in 2018 according to research by Travel Technology Europe. Improving areas like usability, support and ease of use around services c ...





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