26-27 February 2020,
Olympia London




  • Letter
    • G
  • In the 1988 iconic film The Accidental Tourist, William Hurt plays a travel writer who teaches his readers to feel as if they never left home when they’re traveling. The film reflects a traveler’s fea ...
  • Customer experience is not about having a ‘good’ customer service - this should be a given in all successful businesses. It’s about creating an experience that leaves a customer feeling valued, specia ...
  • It’s been 20 years since burst on to the scene and started to shift the travel industry landscape – and frankly it hasn’t stopped moving since. Comparison style sites drive the price wa ...
  • Getting the channel distribution balancing act right

    Wednesday 14 February Rupert Gutteridge, sales and marketing director, Guestline
    ‘Time is money’ goes the saying that sometimes feels as if it rules the world. Businesses everywhere are trying to achieve more, in less time, and for less cost. When it comes to effectively managing ...
  • GDPR in Travel: The Opportunity

    Thursday 8 February Paul Stephen, CEO, Sagittarius
    With the regulation deadline fast approaching there is lots of discussion around what brands need to be doing next to cleanse their data and improve compliance. This has created a wave of panic within ...
  • Growth strategies for your vacation rental business should be rooted in data, not luck

    Tuesday 6 February Gabrielle Retcho, Content Marketing Strategist, AirDNA.
    Market fluctuations in the vacation rental industry causes huge shifts in the industry’s investability, leaving would-be investors with questions like: where are the best locations for short-term rent ...
  • GDPR’S 72 HOUR RULE With the ever-increasing amount of personal data being stored, GDPR’s strict guidelines came as no surprise. As we all know, GDPR has enforced a hard statutory requirement to ident ...





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